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JOB DESCRIPTION

Job Title Senior Technical Product Owner Department IT

Job Number

Reports To Technical Product Manager

Job Purpose

The Technical Product Owner is accountable for maximising the value delivered by their team backlog across

each iteration and quarterly planning cycle. The role focuses on outcomes over outputs, ensuring backlog

priorities align to defined product objectives and support delivery of measurable business and customer

value.

The TPO translates product direction and prioritised epics into well-defined backlog items, clear acceptance

criteria and actionable delivery plans. They operate as the point of accountability for backlog quality,

readiness and execution, ensuring a balanced mix of feature, functional, non-functional, BAU, technical debt

and enabler work.

The TPO collaborates closely with Product Management, Delivery Management and Engineering to ensure

alignment between strategy, Product Requirements Document (PRD), product roadmap and execution. They

hold end-to-end responsibility for eliciting, analysing, validating, specifying, verifying and managing business

requirements.

The TPO owns the team-level quarterly roadmap following QP planning, ensuring alignment to PRDs, priorities

and delivery commitments, maintains focus on current and upcoming iterations, and ensures backlogs are

prepared, prioritised and optimised to enable predictable and effective delivery.

Accountabilities:

Execute Value Ownership and Outcomes

• Own the optimisation of value delivery through the team backlog

• Translate defined product outcomes into prioritised, value-driven backlog items

• Ensure backlog prioritisation reflects business value, risk, dependencies and

capacity

• Define and track success measures for delivered work, enabling continuous

optimisation of BAU and incremental improvements

Backlog Management and Execution

• Own and maintain a high-quality, balanced team backlog post QP planning

• Ensure backlog prioritisation aligns with TPM-defined outcomes and roadmap

direction

• Ensure backlog covers feature, functional, non-functional (NFR), BAU, technical

debt, spikes and enabler work

• Maintain strong backlog readiness with clear, concise user stories and acceptance

criteria

• Lead backlog refinement, grooming and 3-amigo sessions to ensure work is deliveryready

• Continuously prioritise and optimise backlog based on capacity, dependencies and

emerging demand

Requirements Management and Analysis

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• Hold end-to-end accountability for eliciting, analysing, validating, specifying,

verifying and managing business requirements

• Assess end-to-end impact of changes from both business and technical perspectives

• Ensure requirements are well-defined, testable and aligned to agreed outcomes and

design intent

• Maintain integrity and quality of features within defined technical and team

boundaries

Delivery Alignment and Governance

• Collaborate closely with Product Management, Technical Product Management,

Delivery Management and Engineering to align teams backlog to QP roadmap

• Represent the team backlog in key planning and governance forums

• Ensure Service Desk, BAU and operational demand are analysed and prioritised

within team capacity

• Identify and manage dependencies and risks within the team scope, escalating

where required

• Support system demos, iteration reviews and QP Inspect & Adapt sessions to

demonstrate delivered value

• Represent the team backlog in key planning and governance forums, including QP

Planning

Planning and Iteration Readiness

• Own the quarterly roadmap at team level following QP planning

• Maintain focus on current and upcoming iterations, ensuring pipeline of ready work

• Prepare and sequence backlog items to enable predictable, continuous and flowbased

delivery

• Work with Delivery Management to balance workload across planned and

unplanned demand

Continuous Improvement and Collaboration

• Identify and prioritise improvements across BAU, service issues and delivery

practices

• Contribute to TPO community of practice to improve consistency, capability and

ways of working

• Capture and promote team-driven innovation ideas, aligning with wider product and

TPM direction

• Drive continuous backlog and requirement quality improvement to enhance delivery

efficiency

TPO – Key Performance Indicators (KPIs)

• Backlog readiness: 95% of backlog meeting Definition of Ready for upcoming

iterations

• Acceptance criteria quality: 95% of stories accepted without rework or clarification

• Iteration delivery predictability: Planned vs delivered stories or outcomes per sprint

• Backlog balance: Distribution of work across feature, BAU, NFR and technical debt

aligned to agreed targets

• Carry-over rate: 5% of stories carried between sprints due to readiness or scope

issues

Qualifications/ skills/ experience / knowledge

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Experience:

• Demonstrable Agile methodology experience, preferably within a Scaled Agile Framework.

• For this role you have 3+ years of proven experience working in Agile Delivery, either as a Business

Analysis or Technical Product Owner

• 3 or more years travel industry experience required,

• AQP schemas (XML and/or JSON)

Skills and Knowledge:

• Business acumen and strategic thinking

• Understanding of business analysis principles, processes and techniques

• Ability to think analytically, solve problems to complex business processes, and document results

• Ability to communicate complex ideas in a clear, concise manner across functional and technical

departments

• Ability to develop and prepare process models, functional specifications, and technical requirements

• The candidate must be process-oriented with sound judgment, attention to detail, accuracy, and

follow-through including the flexibility to perform in an ever-changing work environment

• The candidate must be energetic, driven and committed to project success while working under tight

time constraints and pressure

• The ability to perform industry research to clarify, define, or satisfy technology or business process

issues

Competencies

• Collaboration

• Engaging Others

• Providing Direction

• Developing Talent

• Delivering

• Drive

• Open to Opportunity

• Business Thinking

Organisation Structure & Career Path

• Technical Product Manager